If you have not yet found the answer to your question among our FAQs or via our online travel assistant, please feel free to send us an email. We will get
back to you as soon as possible from Monday to Friday between 10AM and 5PM.
Then you can call our emergency number from Monday to Friday between 10AM and 5PM. Please note that you will not be connected to the specific expert for your trip. During your trip, our team will be available 24/7 through a different emergency number.